Billing and Payment Information

Calendars/Deadlines

Full calendars for the specified term will provide:

• Payment due dates, book charging dates, first day for posting financial aid to the student account, and the start date of disbursing excess financial aid.

Dates and Deadlines Schedule for the specified term will provide:

• Last Date for 100% Tuition/Refund based on the actual class start and end dates
• Last Date to Enroll (Add)
• Last Date to Drop without Transcript Record
• Last Day to Drop/Withdraw to Zero Credits
• Faculty Grade Deadlines

Check Calendars/Deadlines

What is a Past Due Balance?

• A past due balance occurs when a student fails to pay by the due date listed in Campus Connection.
• Tuition and fees are due in full on the first day of class.

Other charges are due when incurred.

• If the balance is unpaid two days after the due date, it is considered past due and a Service Indicator is applied.
• We now offer past due payment plans.

What is a Service Indicator?

A Service Indicator (SF Hold) is placed on accounts:

• With balances two days past due
• Or that are delinquent or written off due to non-payment

Impact of a Service Indicator:

• Blocks registration for future terms
• Prevents adding classes
• Prevents access to transcripts

To remove the hold:

• Pay the full outstanding balance
• Hold is removed within 24 business hours after payment posts to the student account

What if my account is sent to a collection agency?

• You must pay the full balance directly to the collection agency.
• The agency will then forward the payment to MSU.
• This process may take 30–40 days.
• The Service Indicator will remain until MSU receives the payment from the agency.

What if I Don't Receive a Bill?

• It is the student’s responsibility to check their account and due dates on CampusConnection.
• FERPA laws prevent MSU from sharing account details with parents/spouses unless the student has completed a release form.

Important Notes:

• Students are responsible for full payment by the semester due date.
• If you add a class after the due date, payment is due immediately.
• If you decide not to attend, you must drop all classes or withdraw to zero credits by the refund deadline to avoid charges.